Privacy Policy
Last updated: 18 October 2026
Who we are
Everycall (ABN 46 797 607 739). In this policy "we" and "us" means Everycall.
What we collect
- Details you enter when booking a call: name, mobile, email and any answers you give in the booking form.
- Your consent to be contacted, and when you gave it.
- Your booking details.
- Technical and advertising data: cookies and identifiers (including Meta's browser and click identifiers), the ad and campaign that brought you here, pages viewed, your IP address and browser type.
- Session recordings and heatmaps of how the page is used (Microsoft Clarity). The booking calendar itself is not recorded.
Why we collect it
- To contact you by call, SMS and email about Everycall's service and to book and hold your call.
- To measure and improve our advertising and this website.
Who we share it with
- Our CRM and booking provider, which stores your details and sends booking confirmations and reminders.
- Meta Platforms (Facebook/Instagram), to measure our ads. Your email, phone and name are hashed (converted to an irreversible code) before being sent.
- Microsoft (Clarity), for website analytics.
- Phone, SMS and email providers we use to contact you.
Some of these providers store or process data outside Australia, including in the United States.
Calls, SMS and email
We only contact you because you agreed to it. Some calls and messages may be automated. You can opt out at any time by replying STOP to an SMS, using the unsubscribe link in an email, or contacting us.
Cookies
We use cookies for analytics and advertising measurement. You can block or delete cookies in your browser settings; the site will still work.
How long we keep it
We keep personal information only for as long as we need it for the purposes above, or as the law requires, and then delete or de-identify it.
Access, correction and complaints
You can ask to access or correct the personal information we hold about you, or make a privacy complaint, by contacting us. If you're not satisfied with our response you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Contact
Privacy questions and requests: contact@everycall.com.au